Voice Recorder
Record: | Archive: | Improve: | Applications: |
Conversations - In-bound
/ Out-bound and internal Phone System Data - Number dialed, Start/Stop time, Caller ID, and touch tone* Comments - Additional information entered by Agent/Employee Screens - Remotely capture any networked desktop image |
Server-
Store all data for up to three years Desktop -Store individual conversations indefinitely DVDR - Scheduled back up to DVD,CD or DAT Floppy - Save individual conversations E-Mail accounts - send the conversation to a colleague in WAV file format |
Sales Customer Satisfaction Corporate Security Customer Retention Employee Productivity The Bottom Line |
Call Centers Order Desks Customer Service Centers Medical Clinics Lawyer's Offices Collection Agencies Financial Institutions Customer Service Centers Training Desks Customer Interactions |
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